Welcome to GSTPLACE.COM (the "Website"), owned and operated by GSTPlace Limited ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of the Website, including any content, functionality, and services offered on or through gstplace.com.
By accessing or using the Website, you agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. Please read them carefully before using our Website. If you do not agree to these Terms, you may not access or use the Website.
"Website": Refers to gstplace.com.
"User," "You," "Your": Refers to any person who accesses or uses the Website.
"Account": Refers to the user account created on the Website.
"Products": Refers to the goods and services available for purchase on the Website.
"Order": Refers to a request made by a User to purchase Products.
"Content": Refers to all text, images, graphics, logos, videos, audio, and any other materials displayed on the Website.
Eligibility: By using the Website, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding contract. If you are under 18, you may use the Website only with the involvement of a parent or guardian.
Account Creation: To access certain features of the Website and make purchases, you may be required to register for an Account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
Account Security: You are solely responsible for maintaining the confidentiality of your Account password and for all activities that occur under your Account. You agree to notify us immediately of any unauthorized use of your Account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with this section.
Product Descriptions: We strive to ensure that all Product descriptions, images, and pricing information on the Website are accurate and complete. However, we do not warrant that Product descriptions or other content of this Website are error-free, complete, reliable, current, or free from typographical errors. If a Product offered by gstplace.com is not as described, your sole remedy is to return it in unused condition, subject to our Return Policy.
Pricing: All prices are listed in Nigerian Naira (NGN) unless otherwise specified. Prices are subject to change without prior notice. We reserve the right to correct any pricing errors or inaccuracies.
Availability: Product availability is subject to change. We do not guarantee that all Products listed on the Website will be in stock at all times. In the event a Product you ordered is out of stock, we will notify you and offer alternatives or a full refund.
Order Acceptance: Your placement of an Order on the Website constitutes an offer to purchase the Product(s) listed in your Order. All Orders are subject to our acceptance. We reserve the right to accept or decline your Order for any reason, including but not limited to Product unavailability, errors in pricing or Product information, or suspicion of fraudulent activity.
Payment Methods: We accept various payment methods, including credit/debit cards (Visa, MasterCard), bank transfers, mobile money, etc. By placing an Order, you authorize us to charge the applicable amount to your selected payment method.
Payment Security: We use secure payment gateways to process all transactions. Your payment information is encrypted and protected.
Order Confirmation: Upon successful placement of an Order, you will receive an email confirmation with your Order details. This email does not signify our acceptance of your Order; it is merely a confirmation that we have received it.
Cancellation by User: You may cancel an Order within 2 hours of placement, provided the Order has not yet been processed or shipped. To cancel, please contact our customer service immediately.
Cancellation by GSTPLACE.COM: We reserve the right to cancel any Order at our sole discretion for reasons including but not limited to those outlined in "Order Acceptance" above. If we cancel your Order, we will notify you and issue a full refund.
Shipping Areas: We ship to addresses across the globe, and specific states/cities within our Zonal reach.
Shipping Costs: Shipping costs will be calculated and displayed at checkout based on your delivery address and the size/weight of your Order.
Delivery Timeframes: Estimated delivery times are provided for your convenience but are not guaranteed. Delays may occur due to unforeseen circumstances, such as adverse weather, logistics issues, or public holidays.
Tracking: Once your Order is shipped, you will receive a tracking number to monitor its progress.
Risk of Loss: The risk of loss and title for Products purchased from gstplace.com pass to you upon our delivery to the carrier.
Our comprehensive Return Policy governs all returns, refunds, and exchanges. By making a purchase on our Website, you agree to abide by our Return Policy.
Ownership: All Content on the Website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of GSTPlace Limited or its content suppliers and is protected by Nigerian and international copyright laws.
Trademarks: The GSTPLACE.COM name, logo, and other trademarks appearing on the Website are trademarks of GSTPlace Limited. You may not use these trademarks without our prior written permission.
Limited License: We grant you a limited, non-exclusive, non-transferable, revocable license to access and make personal, non-commercial use of the Website and its Content. This license does not include any resale or commercial use of the Website or its Content; any collection and use of any Product listings, descriptions, or prices; any derivative use of this Website or its Content; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.
You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Website. Prohibited conduct includes:
Disclaimer of Warranties: The Website and all Content, Products, and services provided through it are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components.
Limitation of Liability: To the fullest extent permitted by law, GSTPlace Limited, its directors, officers, employees, affiliates, agents, contractors, and licensors shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or other intangible losses, arising out of or in connection with your use of, or inability to use, the Website or any Products purchased through the Website, even if we have been advised of the possibility of such damages.
You agree to indemnify, defend, and hold harmless GSTPlace Limited and its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from your violation of these Terms or your use of the Website.
Governing Law: These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law principles.
Dispute Resolution: Any dispute, controversy, or claim arising out of or relating to these Terms or your use of the Website shall be resolved through good faith negotiations between the parties. If the parties are unable to resolve the dispute through negotiation within 30 days, either party may initiate mediation or arbitration in Abuja, Nigeria in accordance with the arbitration law. The decision of the arbitrator(s) shall be final and binding.
We reserve the right to modify or update these Terms at any time, at our sole discretion. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website after the posting of revised Terms constitutes your acceptance of such changes.
If any provision of these Terms is found to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.
These Terms and the Privacy Policy constitute the entire agreement between you and GSTPlace Limited regarding your use of the Website and supersede all prior or contemporaneous communications and proposals, whether oral or written.
If you have any questions about these Terms, please contact us at:
At GSTPLACE.COM, we are committed to your satisfaction. We understand that sometimes a product may not meet your expectations. This Return Policy outlines the conditions under which you can return products purchased from our Website.
Eligibility Window: You have 7days for light weight products & 14days for heavy weight products from the date of delivery to initiate a return for most products. Some products may have different return windows, as specified in their individual product descriptions or sections below.
Condition of Product: To be eligible for a return, the item must be:
Proof of Purchase: A valid proof of purchase (e.g., order confirmation email, invoice) is required for all returns.
Non-Returnable Items: Certain items are exempt from being returned due to their nature. These include, but are not limited to:
custom-made or customized items, luxury items
To initiate a return, please follow these steps:
Processing Time: Once your returned item is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. Please allow 3-5 business days for the inspection process.
Refund Method: If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days. The actual time for the refund to appear in your account may vary depending on your bank or payment provider.
Partial Refunds: In certain situations, only partial refunds may be granted:
Shipping Costs (Non-Refundable): Original shipping costs are non-refundable unless the return is a result of our error.
We generally do not offer direct exchanges. If you wish to exchange an item, please follow the return process for the original item and then place a new order for the desired item. This ensures faster processing and better stock availability.
Exceptions may be made for defective or damaged items, subject to availability.
If you receive a damaged or defective product, please contact us immediately (within 24-48 hours of delivery) with photographs of the damage/defect and your Order Number.
We will assess the situation and, if confirmed, arrange for a replacement or a full refund, including return shipping costs. We may require the damaged/defective item to be returned to us.
If your tracking information shows that your package was delivered but you have not received it, please contact us within 48 hours of the marked delivery date. We will assist you in contacting the carrier to investigate. We are not responsible for packages that are stolen after delivery.
We reserve the right to modify this Return Policy at any time, at our sole discretion. Any changes will be effective immediately upon posting on the Website.
If you have any questions about our Return Policy, please contact us at: